Support

Contact support

For a question, bug report, billing issue, or account problem, email lee.n.changhee.19@gmail.com. Include the problem, your iPhone model and iOS version, and any error message. Do not send passwords, payment-card details, or sensitive medical information. We aim to respond within two business days.

Manage or cancel a subscription

SnapCoach subscriptions are billed by Apple. On iPhone, open Settings, tap your name, tap Subscriptions, then choose SnapCoach. Cancel at least 24 hours before renewal. Deleting the app or your SnapCoach account does not cancel the App Store subscription.

Restore a purchase

Open SnapCoach Settings and choose Restore purchases while signed in to the same Apple account used for the purchase. If access is not restored, email support with the approximate purchase date. Do not send the full App Store receipt unless support asks for it.

How meal estimates work

Type what you ate, including portions, preparation, sides, and drinks. SnapCoach sends that text to Google Gemini and returns an approximate calorie, protein, and macro range. The app does not take or upload meal photos. Estimates are informational and may be inaccurate.

Account and data deletion

Open Settings in SnapCoach, find Account, and choose Delete account. If you no longer have access to the app, use our account-deletion page.

Privacy and safety

Meal estimates are not medical advice. If you have a medical condition, are pregnant, or have a history of disordered eating, consult a qualified healthcare professional before setting nutrition goals.

For details about stored information and service providers, read the SnapCoach Privacy Policy.